Ready to start your playground project?
How we collect, use, and protect your personal information.
Last Updated: December 2025
TK Play Ltd is the data controller responsible for your personal data.
TK Play Ltd
The Old Baptist Chapel Yard, Frithelstockstone, Devon, EX38 8JP
Email: enquiries@tkplay.co.uk
Phone: 01805 625235
Company No: 07540474 | ICO Registration: [Your ICO Reg Number]
TK Play Ltd ("we," "our," or "us") is committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, or use our playground equipment and installation services.
We collect personal information that you voluntarily provide when you:
| Category | Examples |
|---|---|
| Identity Data | Name, job title |
| Contact Data | Email address, phone number, postal address |
| Organisation Data | Company/organisation name, sector (school, council, etc.) |
| Project Data | Site details, requirements, budget, timescales |
| Technical Data | IP address, browser type, device information |
| Usage Data | Pages visited, time on site, click patterns |
Under UK GDPR, we must have a valid legal basis to process your personal data. The table below explains our purposes and the legal basis we rely on:
| Purpose | Legal Basis |
|---|---|
| Responding to enquiries and quote requests | Legitimate interests (to respond to potential customers) |
| Providing products and services under contract | Performance of a contract |
| Sending marketing communications | Consent (you can withdraw at any time) |
| Website analytics and improvement | Legitimate interests (to improve our website) |
| Maintaining business records | Legal obligation (tax and accounting requirements) |
| Protecting against fraud | Legitimate interests (to protect our business) |
We use cookies and similar technologies on our website. Cookies are small text files stored on your device that help us provide and improve our services.
| Type | Purpose | Duration |
|---|---|---|
| Essential | Required for the website to function (e.g., security, accessibility) | Session |
| Analytics | Help us understand how visitors use our website (PostHog) | 1 year |
| Preferences | Remember your settings and choices | 1 year |
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
We do not sell your personal data. We may share your information with:
Your personal data is primarily stored and processed within the UK and European Economic Area (EEA).
Where we use service providers based outside the UK/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner.
We retain your personal data only for as long as necessary:
You have the following rights regarding your personal data:
Right of Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete data.
Right to Erasure
Request deletion of your data in certain circumstances.
Right to Restrict Processing
Request that we limit how we use your data.
Right to Data Portability
Request transfer of your data to another organisation.
Right to Object
Object to processing based on legitimate interests or for marketing.
Right to Withdraw Consent
Withdraw consent at any time where we rely on consent to process your data.
To exercise any of these rights, please contact us at enquiries@tkplay.co.uk. We will respond within one month.
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk
Helpline: 0303 123 1113
We would appreciate the opportunity to address your concerns before you contact the ICO, so please reach out to us first.
We implement appropriate technical and organisational measures to protect your personal data, including:
Our website may contain links to third-party websites (e.g., equipment suppliers, social media). We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
For any questions about this Privacy Policy or to exercise your data protection rights:
TK Play Ltd
Email: enquiries@tkplay.co.uk
Phone: 01805 625235
Address: The Old Baptist Chapel Yard, Frithelstockstone, Devon, EX38 8JP
Company No: 07540474 | VAT No: 939 190 006